Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section. Here, we provide answers to some of the most common queries we receive from our customers about our product and services, including our appboxes and Plex shares. We understand that investing in an appbox or joining a Plex share can be a significant decision, and we want to ensure that all your questions are answered so that you can make an informed choice. If you cannot find the information you're looking for here, please do not hesitate to create a support ticket on Discord, and we will be more than happy to assist you.

To help you quickly find the information you're looking for, we've organized the questions into categories. Please refer to the table of contents below to navigate to the section that best fits your needs.

AppboxesSharesRequests

1. What is an appbox?
2. How can I get an appbox?
3. Do you offer a free trial?
4. What kind of content is available on an appbox?
5. How many simultaneous streams can I have on an appbox?
6. How do I access my appbox?
7. Can I use an appbox on multiple devices?
8. Can I share my appbox with friends and family?
9. What happens if I have technical issues with my appbox?

1. What is a Plex share?
2. How do I join the Plex share?
3. Do you offer a free trial?
4. How do I use the service after I subscribe?
5. How many devices can I use?
6. Can I download content?
7. What should I do if I experience technical issues?

1. How do I make a request for content?
2. What do I do if I can't login to Overseerr?
3. Can I request adult content?
4. What should I do if my request isn't fulfilled?
5. What should I do if my request is fulfilled incorrectly?